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Business announcement

Centrals for Disease Control Announcement
In view of the cumulative total of confirmed cases of 2019 Novel Coronavirus (2019-nCoV) infection in China is rapidly growing. Please be informed that the Hotel will evaluate the guests’ health with respect to risk of coronavirus infection before confirming whether the room and restaurant reservations are accepted. Regrettably, we will refuse reservations from guests with the following health risk concerns as well as reservations made on behalf of such guests through a third party. Room and restaurant reservations that have been completed will receive full refund of deposits.

• Those who receive Home Isolation Notice or Home-based Quarantine Notice and wish to stay at the hotel for quarantine purposes, or to dine at the hotel restaurants, hold meetings or visit the hotel.
• Those who came from the infected areas (China, Hong Kong and Macau) or transferred flights in China, Hong Kong and Macau; however the infected area shall be defined as announced by the government from time to time and are not limited to the above-mentioned three areas.
• Those who refuse to have body temperature taken or show symptoms of cough, fever, shortness of breath, and refuse to wear masks and seek medical advice.


Business Announcement

Hotel Service 2020/2/15-4/30
1.Sheraton Club: All day snacks/drinks will be unavailable during the closure. Breakfast will be serviced from 6:00~10:00AM at Feast Restaurant on 2nd floor. Happy Hour will take place at Lobby Lounge from 5:30~8:30PM on ground floor
2.City Shuttle Bus will be out of service
3.Swimming Pool & Sauna: Temporarily closed on Monday to Friday;Open on Weekend/Holidays
4.BoBo Neverland: Closed every Tuesday through Thursday
5.Business Center:Closed


Dining Service 2020/2/23-4/30
1.Lobby Lounge: 8:00-1:00AM; last order: 12:00AM

2.Feast Restaurant:
*Breakfast 6:00-10:00 AM:Business as usual
*Lunch 11:30 AM-2:00 PM:Saturdays and Sundays Special Offer NT$ 1,090+10%/per person
*Afternoon Tea 2:30 - 4:30 PM:Business as usual
*Dinner 5:30 - 9:00 PM:Fridays and Saturdays Special Offer NT$ 1,090+10%/per person

3.Light Bar: Closed

4.Moon Japanese and Teppanyaki Restaurant: Closed every Sunday

5.Fresh Corner:
*Business Hour :7:00 AM-7:00 PM

6.YUE:
*Lunch 11:30 AM - 2:30 PM:Temporarily closed on Mondays
*Dinner 5:30 - 9:30 PM:Business as usual

7.In-room Dining:5:00~12:00AM
*Guestroom breakfast card for last order: 12:00AM



Please be informed that the Hotel will evaluate the guests’ health with respect to risk of coronavirus infection before confirming whether the room and restaurant reservations are accepted.
For more information We Care! Wuhan Coronavirus

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